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CpaaS and corporate communications software

More than a third of the world's professionals work remotely. It's not so long ago that this became possible. It's hard to imagine how it used to be possible to run a business and coordinate the work of departments without internal corporate platforms.
Communication is essential in any business. Missed sales, staff turnover and customer complaints are all the result of inefficient communication. Once a company starts to grow, hire new employees, and create an extensive structure, it needs common software for internal communication. Unfortunately not all the communication software tools available can be adapted to the needs of your business.
Digital communications
Real-time video conferencing software has become one of the most popular ways to communicate in business, learning and life. It allows you to communicate easily online with colleagues, partners, friends or family via audio and video calls. It enables you to bring many vital processes online. Video conferencing software blurs boundaries and allows partners and customers around the world to synchronise their activities.
As the world shifts more towards cloud storage, striving for scalability and resilience, the concepts of out-of-the-box solutions and platforms are being reinvented. This approach primarily benefits businesses and also in communication and communication solutions.
The extraordinary cloud
The fastest growing segment of the communications market is CPaaS, or Communication Platform as a Service. The cloud services that make up CPaaS create a ready-to-use software environment.
Cordus Technologies is developing CpaaS solutions that help companies integrate communications capabilities into their applications. These cloud platforms virtualise telecom infrastructure and digitise it. They handle voice and video calls, text messages, and help build web, mobile chat and call centres.
Rather than purchasing complete solutions with pre-installed capabilities, CPaaS allows you to completely redesign your communications stack and integrate selected communication channels with the applications you use all the time.
API solutions
The platforms developed by Cordus Technologies offer a tightly integrated set of real-time APIs and services. They synchronise and provide personalised phone, video and messaging solutions.
By incorporating third-party application features into their own product, Cordus Technologies professionally leverages the best options of open source platforms. All known APIs for developing communication solutions have their own features, strengths and weaknesses.
Cordus Technologies creates new applications based on WebRTC, Twilio and Jitsi and BigBlueButton technologies. When working with an order and forming the terms of reference, the key features of each CpaS are taken into account and a protocol is selected that is fully suitable for the developed product and satisfies the customer. The basic functionality for the conference is implemented by using an API for the microphone/camera in the browser using JS on the client side.
The application to be developed gets real-time communication functionality, which runs on top of an open standard. The developed software supports video, voice and general data transmission between peer-to-peer nodes, screen sharing, audio and video streaming, microphone and camera enable/disable.
Terms of Reference
When preparing the terms of reference, the customer must clearly understand what he wants to get as a result, who and how will use the platform?
A well-designed communication platform increases productivity and helps businesses grow. Finding the best communication tool is not easy. Cordus Technologies' versatile software solutions ensure quality internal communication and management, support team alignment and customer satisfaction.
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