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Developing tailor-made CRM solutions

Businesses are growing, there are more customers and more data to process. Big data is an invaluable asset to any business.
How seriously you take information about your customers, where you store it and how you use it has a huge impact on the future of your business as a whole. Doing nothing and working the old-fashioned way can be fatal, and the 'right' customer relationship management (CRM) software will make you unattainable in the competition.
Outdated code, poor UX, lack of integration and limited functionality of available CRMs drive clients to Cordus Technologies Inc. Our developers turn ideas into fast-growing SaaS products. The investment in CRM pays off very quickly. For every dollar spent on CRM, nine dollars are returned!
But as the number of customers increases, the amount of data increases proportionately. Whether you want to follow a customer-centric approach or decide to shift your focus to increasing leads, it will be hard to succeed without CRM software.
Custom CRM development
Most existing CRM software doesn't address all the nuances and needs of a business. The application code may be partially secure, and you're often unable to speed things up by implementing basic features.
Redesigning and customizing the system can be difficult and time-consuming. Therefore, very often large and not very enterprises decide to order a custom CRM development, which will be developed from scratch just for their business and will allow:
- optimize the operational activities of the company (marketing, customer service, sales automation)
- improve the analysis and work with the data
- synchronize information about customers
- interact with customers, improve customer service
- optimize the customer journey
SaaS CRM system for offline and online business. What is it?
The CRM system can be deployed either in the cloud or locally on a customer's server. The software product stores information about the client and its status, and sales funnels. The CRM being developed needs to be synchronized with other client bases, financial accounting systems, and payment documentation programs.
Usually a CRM system under development has a performance margin, which takes into account: shipment volumes, customer activity, warehouses, carriers, machinery, equipment, commodities, items. A quality CRM system should allow to integrate the following blocks: finance, accounting and warehouse logistics.
Separately reviewed are the requirements for CRM usability, user-friendly interface and ease of use in the system. The layout of buttons and fields are adjusted to the client's needs.
Autofill forms and related data require special attention when designing a product for CRM solutions. Usually, the connection of the reference block, which should "pull" all the necessary information for the formation of the documents is realized.
Before starting the development, the design part of the future CRM application needs to be thoroughly researched. Key performance indicators are defined in advance and agreed upon with the customer to control performers at all stages of software development.
CRM solution architecture from Cordus Technologies Inc.
The highly skilled developers and designers at Cordus Technologies create a business-oriented product with deep industry verticals. Our SaaS products meet the highest standards of development, design and support.
When developing CRM systems, the Cordus Technologies team uses:
- .Net framework 4.5.2 development technology
- MS SQL Express 2014 DBMS
- Jasmine testing environment
- console tool for running tests Karma
- Gulp task manager for building the client side of the project
- Bootstrap toolkit for making adaptive web apps designs
.Net framework - a software environment from Microsoft, which allows you to put the program code in logical blocks, combines their functional components. To improve performance and stabilize workloads, the framework has Arm64 support built in.
Before embarking on CRM software development, Cordus Technologies specialists are fully immersed in the client's business, studying it to the last detail, preparing a statement of work and agreeing on a further action plan with the customer. We are used to focusing exclusively on the customer's business goals, creating an intuitive and user-friendly software product.
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Cordus Technologies Inc.
Address: 133 Prince William Street Suite 801, Saint John NB, E2L2B5

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